Got Questions?

Frequently Asked Questions

Our general opening hours are:

Mon – Fri : 9.00am – 6.00pm

Sat : 9.00am – 3.00pm (only for JINGGA Print Gombak)

You can order through our WhatsApp or just walk-in to the nearest JINGGA Print

We accept payments through Credit cards & Debit cards like

  • MasterCard
  • Visa

We also accept payments through QR PAY or Bank Transfer to the following account :-
One Heart Printing Sdn. Bhd.
Account Number: 564799-12-4553

You may send your files through email or messaging apps (WhatsApp). Simply reach out to nearest JINGGA Print location.

The file formats we accept are, .jpg, .svg, .tiff, .pdf, .png, but We prefer pdf that does not contain fonts.

All you artwork must be in CMYK colour mode.

Not exactly, it all depends on the colour profile that is set for your screen. The printed colour will usually be slightly different. To be on the safe side convert your artwork to CMYK colour mode and use a colour wheel to match the colours in your artwork so you will have a better view of what your printed artwork should look like.

Process days varies on product and quantity. Contact us for more info on this. Do not hesitate to tell us if you need your job to be printed in urgent manner. 

CMYK is also referred to as ‘Full colour printing’ or ‘Four colour printing’ and is the most commonly used printing technique. The system uses 4 colour primary colours as its base – Cyan, Magenta, Yellow and blacK – with various combinations of these 4 it is possible to produce virtually every colour you can imagine!.